Welcome to The BurnBox Fitness Studio. We are committed to providing a safe, supportive, and enjoyable fitness experience for every member. By booking a class, purchasing a package or membership, or participating in our services, you agree to the following Terms & Conditions.

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1. GENERAL INFORMATION

The BurnBox Fitness Studio is a women-only boutique fitness studio located on the second floor of Riyadat Mall, A'ali, Kingdom of Bahrain.

We offer boxing, strength training, functional fitness, Pilates, personal training, and a variety of group fitness classes.

 

2. CLASS BOOKINGS & ATTENDANCE

Bookings

• All classes must be booked in advance through our website, Mindbody, or WhatsApp.

• Bookings are subject to availability and confirmation.

• First-time clients must arrive at least 15 minutes before class for an introduction and safety briefing.

• All other members are strongly encouraged to arrive at least 5 minutes before their scheduled class.

• Members are responsible for managing their reservations and keeping their contact information up to date.

 

Late Arrival Policy

To ensure the safety of all participants and avoid disrupting classes, studio doors will be closed 5 minutes after the scheduled class start time.

• Members arriving 5 minutes or more after the class has started will not be permitted to enter.

• Instructors have the authority to refuse late entry to maintain class safety and ensure a smooth workout experience.

• Places may be released to waitlisted clients in accordance with the studio's booking and attendance procedures.

 

3. CANCELLATIONS & NO-SHOWS

Group Class Passes

• Classes must be cancelled at least 3 hours before the scheduled start time.

• Cancellations made within the 3-hour window are considered late cancellations.

• Late cancellations and no-shows will result in the deduction of one class credit from the client's package.

• Cancellations made before the deadline will not result in the loss of a class credit.

 

Unlimited Memberships

• Unlimited members must also cancel at least 3 hours before class.

• Members are expected to manage bookings responsibly and release unwanted reservations promptly.

• Repeated late cancellations or no-shows may be reviewed by studio management.

• Any future booking restrictions or penalties will be communicated before implementation and applied in accordance with the applicable membership terms and consumer rights.

 

Cancellation Methods

Reservations may be cancelled through our website, Mindbody, or by contacting The BurnBox directly.

Cancellations made through staff channels must be received and confirmed within the permitted cancellation period.

 

4. WAITLIST POLICY

• When a class reaches maximum capacity, members may join the waitlist where this feature is available.

• If a space becomes available, members may be enrolled according to the booking system's waitlist settings and notified through the available communication channels.

• Members are responsible for monitoring their booking status and notifications.

• Joining a waitlist does not guarantee a place in the class.

• Members who have not received booking confirmation may contact the studio to check availability.

• Members who are not enrolled will not lose a class credit solely for remaining on the waitlist.

• Once a waitlisted booking is confirmed, the applicable cancellation and attendance policies apply.

 

5. CLASS PACKAGES, MEMBERSHIPS & VALIDITY

All packages and memberships are personal to the registered client and cannot be shared or transferred.

 

Class Pass Validity & Activation

Class passes must be activated within 30 days of purchase. The validity period begins on the date of the first class attended.

• 1-Class Pass: Valid for 14 days.

• 4-Class Pass: Valid for 1 month.

• 8-Class Pass: Valid for 2 months.

• 12-Class Pass: Valid for 3 months.

• 16-Class Pass: Valid for 3 months.

• First Class Trial: Available to eligible first-time clients and subject to the validity period stated at purchase.

Unused class credits expire at the end of the applicable validity period.

 

Special Programs

Weight-loss programs, teens' and children's bootcamps, and other specialized programs are subject to their published schedules, booking conditions, and validity periods.

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Monthly & Other Unlimited Memberships

• Unlimited memberships are valid for the purchased membership period.

• Bookings remain subject to class capacity and availability.

• Unlimited access does not guarantee a place in every class.

• Memberships cannot be shared or transferred.

• Freezes or extensions are available only where expressly included in the purchased membership terms or otherwise required by law.

 

Annual Membership Freeze Policy

Annual membership holders are entitled to the following freeze allowance:

• A maximum of 30 calendar days in total during the 12-month membership.

• A maximum of two separate freezes during the membership term.

• Each freeze must last at least 7 consecutive days.

• Freeze requests must be submitted in advance and approved by The BurnBox.

• Approved freezes are provided at no additional charge.

• The membership expiry date will be extended by the number of approved freeze days.

• Membership access is suspended during the approved freeze period.

• Unused freeze days cannot be transferred or carried forward to a renewed membership.

Exceptional medical or other circumstances may be reviewed individually, subject to applicable legal rights.

 

6. PAYMENTS & REFUNDS

• All prices are quoted in Bahraini dinars (BHD), with applicable taxes disclosed at purchase.

• Payment must be completed before attending a class or personal training session.

• Purchases are subject to the validity, cancellation, and usage conditions communicated at the time of purchase.

• Class packages and memberships are generally non-refundable for a change of mind, non-attendance, or unused sessions, except where a refund or other remedy is required by applicable law or agreed by The BurnBox.

• Refund or credit requests arising from service cancellations, service deficiencies, or exceptional circumstances will be assessed in accordance with applicable Bahrain consumer protection laws.

 

7. PERSONAL TRAINING

• All personal training sessions must be booked in advance and are subject to trainer availability.

• Clients must notify The BurnBox of cancellation or rescheduling requests before the calendar date of their scheduled session.

• Same-day cancellations and no-shows will be charged as completed sessions and deducted from the client's personal training package.

• Rescheduling is subject to trainer availability.

• Personal training packages must be used within their stated validity period.

• Exceptional circumstances may be considered by management, subject to applicable consumer rights.

 

8. HEALTH, SAFETY & PARTICIPATION

Your health and safety are important to us.

• Members must inform their instructor of any relevant injuries, medical conditions, pregnancy, recent surgeries, or physical limitations that may affect safe participation.

• Clients should consult a qualified healthcare professional before participating if they have medical concerns or have been advised to restrict physical activity.

• Members must follow instructors' directions and use studio equipment responsibly.

• Exercise intensity should be adjusted to individual fitness levels and capabilities.

• Participants must stop exercising and notify their instructor if they experience pain, dizziness, breathing difficulties, or unusual discomfort.

 

Lighting & Photosensitivity

Some classes may involve flashing, flickering, or changing lighting effects.

Clients with photosensitive epilepsy, seizure disorders, or sensitivity to flashing lights should contact the studio before booking so that suitability and possible accommodations can be discussed.

 

Assumption of Risk

Participation in physical exercise involves inherent risks. Members acknowledge these risks and agree to follow reasonable health and safety instructions.

Nothing in these Terms & Conditions excludes or limits liability or statutory rights that cannot legally be excluded or limited.

 

9. STUDIO RULES, CONDUCT & PERSONAL BELONGINGS

The BurnBox is committed to maintaining a welcoming, respectful, and supportive women-only environment.

Members are expected to:

• Treat instructors, staff, and fellow participants with courtesy and respect.

• Wear suitable workout clothing and appropriate footwear for their chosen activity.

• Maintain appropriate personal hygiene.

• Use equipment responsibly and return it after use.

• Follow instructor guidance and studio safety procedures.

• Respect the privacy and personal space of others.

 

Photography & Filming

• Members must respect the privacy of other participants.

• Photography or filming that includes other members requires their permission.

• The BurnBox will obtain appropriate consent before using identifiable client images or videos for promotional purposes.

• Photography and recording must not disrupt classes or compromise privacy.

 

Personal Belongings

• Lockers are provided for temporary use during studio visits.

• Members are encouraged to secure valuables and avoid leaving personal belongings unattended.

• The BurnBox is not responsible for losses except where liability arises under applicable law.

• Belongings left behind may be held for collection for up to 14 days. Unclaimed items will be managed in accordance with applicable laws and reasonable studio procedures.

The BurnBox may refuse or discontinue participation where a member's conduct creates safety risks, violates studio rules, or significantly disrupts the environment, subject to applicable laws.

 

10. CLASS SCHEDULES & OPERATIONAL CHANGES

• The BurnBox may modify class schedules, instructors, programs, or class formats due to operational requirements.

• Classes may occasionally be cancelled or rescheduled due to unforeseen circumstances.

• Clients will be notified of significant changes whenever reasonably possible.

• When The BurnBox cancels a prepaid class, an appropriate class credit, alternative session, refund, or other applicable remedy will be provided in accordance with the relevant purchase terms and applicable law.

 

11. PRIVACY & DATA PROTECTION

The BurnBox respects the privacy of its members and visitors.

Personal information collected through registrations, bookings, purchases, and communications will be handled in accordance with applicable Bahrain data protection laws.

Information may be used for legitimate studio operations, including managing memberships, processing bookings, providing services, and communicating relevant updates.

Personal data will be handled according to our Privacy Policy and applicable legal requirements.

 

12. CHANGES TO TERMS & CONDITIONS

The BurnBox may update these Terms & Conditions when necessary.

The updated version will be published on our official website.

Material changes affecting existing memberships or purchased packages will be communicated where required and applied in accordance with applicable laws and contractual rights.

 

13. GOVERNING LAW

These Terms & Conditions are governed by the laws of the Kingdom of Bahrain.

Any disputes arising in connection with these terms shall be subject to the jurisdiction of the competent courts of Bahrain, subject to applicable law.

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CONTACT US

For inquiries regarding bookings, memberships, personal training, or these Terms & Conditions, please contact us.

THE BURNBOX FITNESS STUDIO

Riyadat Mall, Second Floor
Building 231, Road 3206, Block 732
A'ali, Kingdom of Bahrain

Website: www.burnbox-bh.com

Instagram: @theburnboxbh

Email: info@burnbox-bh.com

Phone / WhatsApp: +973 32199939